RETURN POLICY

Returns must be initiated within 60 days of the shipping date. The items that are returned must be in postpaid (C.O.D. returns not accepted), unmodified, saleable condition. We won't be able to provide any warranty to the items that have been modified, are not in their original condition or are not in saleable condition. The custom orders are not returnable. If an item does not function convincingly, return it under the term of our guarantee. Returns should be made by properly packaging and shipping the returnable merchandise WITH A COPY OF THE PRINTOUT YOU RECEIVE WITH THE ORDER, along with any additional information that will help us process your return quickly. 

 

You can directly reach out to our Returns Department by mail (cs@rensup.com) or phone at 1-800-659-2211. 15% restocking fee charged on items returned from 60 days to 1 year of shipping date.

 

THE SHIPPING CHARGES AND HANDLING FEES ARE NON-REFUNDABLE.

The Renovator's Supply, Inc. and Yield House Industries, Inc. guarantees your satisfaction or we will refund the merchandise purchase price, credit your account, or provide a replacement part UP TO ONE YEAR from the date of original purchase GUARANTEED!


RETURNS SHOULD BE SHIPPED TO:

The Renovator's Supply,
1 River St. Erving MA 01344, USA

 

*Proof of sale is required for all claims